Privacy Policy

Last updated: January 14, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and

disclosure of Your information when You use the Service and tells You about Your

privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service,

You agree to the collection and use of information in accordance with this Privacy

Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the

following conditions. The following definitions shall have the same meaning regardless

of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

● Account means a unique account created for You to access our Service or parts

of our Service.

● Affiliate means an entity that controls, is controlled by or is under common

control with a party.

● Application refers to Resetra Wellness LLC, the software program provided by

the Company.

● Business refers to the Company as the legal entity that collects Consumers'

personal information and determines the purposes and means of processing that

information.

● CCPA and/or CPRA refers to the California Consumer Privacy Act as amended

by the California Privacy Rights Act.

● Company (referred to as either "the Company", "We", "Us" or "Our") refers to

Resetra Wellness LLC, 8605 Santa Monica Blvd PMB 313207 West Hollywood

CA 90069

● Consumer means a natural person who is a California resident.

● Cookies are small files that are placed on your computer or device by a website.

● Country refers to: CA, USA

● Data Controller refers to the Company as the legal person which determines the

purposes and means of processing Personal Data.

● Device means any device that can access the Service.

● Do Not Track (DNT) is a concept that allows internet users to control the tracking

of their online activities.

● GDPR refers to EU General Data Protection Regulation.

● Personal Data means any information that relates to an identified or identifiable

individual.

● Service refers to the Application or the Website or both.

● Service Provider means any natural or legal person who processes the data on

behalf of the Company.

● Usage Data refers to data collected automatically, either generated by the use of

the Service or from the Service infrastructure itself.

● Website refers to Resetrawellness.com, accessible from Resetrawellness.com.

● You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally

identifiable information that can be used to contact or identify You. Personally

identifiable information may include, but is not limited to:

● Email address

● First name and last name

● Phone number

● Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address,

browser type, browser version, the pages of our Service that You visit, the time and date

of Your visit, the time spent on those pages, unique device identifiers and other

diagnostic data.

When You access the Service by or through a mobile device, We may collect certain

information automatically, including, but not limited to, the type of mobile device You

use, Your mobile device unique ID, the IP address of Your mobile device, and other

diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service

and store certain information.

The technologies We use may include:

● Cookies: A small file placed on Your Device.

● Web Beacons: Small electronic files that permit the Company to count users

who have visited those pages or opened an email.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

● To provide and maintain our Service.

● To manage Your Account.

● To contact You with updates or other communications.

● To provide You with news and general information about similar goods, services,

or events.

● For business transfers.

Disclosure of Your Personal Data

We may share Your personal information in the following situations:

● With Service Providers.

● For business transfers.

● With Affiliates.

● With Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the

purposes set out in this Privacy Policy.

Transfer of Your Personal Data

Your information may be transferred to — and maintained on — computers located

outside of Your jurisdiction.

Delete Your Personal Data

You have the right to delete or request assistance in deleting the Personal Data that We

have collected about You.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of

transmission over the Internet is 100% secure.

Email Marketing

We may use Your Personal Data to contact You with newsletters or promotional

materials. You may opt-out of receiving these communications by following the

unsubscribe link.

WE DO NOT SELL YOUR DATA

We do not sell, trade, or otherwise transfer to outside parties your personally

identifiable information for marketing or promotional purposes. Your information

will never be sold, exchanged, transferred, or given to any other company for any

reason whatsoever, without your consent, other than for the express purpose of

delivering the purchased product or service requested.

LIMITED SHARING WITH SERVICE PROVIDERS

We may share your information with trusted third parties who assist us in operating our

website, conducting our business, processing payments, or servicing you, so long as

those parties agree to keep this information confidential. These service providers

include:

● Payment processors (Stripe, PayPal, and Intuit) - solely for the purpose of

processing your payments

● Email service providers - solely for sending communications you have opted

into

● Website hosting services - solely for the purpose of hosting our website and

its content

● SMS message aggregators and providers - solely for delivering text

messages you have opted into receiving

● Course delivery platforms - solely for the purpose of delivering digital course

content you have purchased

● Coaching session schedulers - solely for the purpose of scheduling coaching

sessions you have enrolled in

● Certification verification systems - solely for the purpose of issuing and

verifying certifications you have earned

● HighLevel CRM - for client relationship management (see special provisions

below)

Important Note About SMS Data: All text messaging originator opt-in data and consent

information will not be shared with any third parties, excluding aggregators and

providers of the Text Message services necessary to deliver the SMS service. Your

mobile information will not be shared with third parties or affiliates for marketing or

promotional purposes.

SMS/TEXT MESSAGE PRIVACY/Text Message Policy

If you have opted in to receive SMS/text messages from us, we are committed to

protecting your privacy regarding these communications:

No Data Sharing: All text messaging originator opt-in data and consent information will

not be shared with any third parties, excluding the aggregators and providers necessary

to deliver the SMS service.

Marketing Restrictions: Your mobile information will not be shared with any third parties

or affiliates for marketing or promotional purposes.

Limited Use: Your SMS opt-in data will only be used for the specific purposes you have

consented to, such as appointment reminders, event notifications, receipts, customer

service updates, and promotional messages you've explicitly opted into.

Opt-Out Control: You can stop receiving text messages at any time by texting "STOP" to

our shortcode. Upon doing so, we will confirm your opt-out status via SMS and will

cease sending you text messages.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under several conditions, including Consent,

Performance of a contract, Legal obligations, and Legitimate interests.

Your Rights under the GDPR

You have the right under this Privacy Policy, and by law if You are within the EU, to:

● Request access to Your Personal Data.

● Request correction of the Personal Data that We hold about You.

● Object to processing of Your Personal Data.

● Request erasure of Your Personal Data.

CCPA/CPRA Privacy Notice

This privacy notice applies solely to all visitors, users, and others who reside in the

State of California.

Your Rights under the CCPA/CPRA

California residents have the following rights:

● The right to notice.

● The right to know/access.

● The right to opt-out from the sale of Personal Data.

● The right to correct Personal Data.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: [email protected]